Repair remote connection failed because attempted VPN tunnels failed

Remote connection failed because VPN tunnel attempts failed An error may appear in Windows 10 due to incorrect VPN app settings, some problems with your internet connection, etc. Some users have also received another error message saying The remote connection was not made because the name of the remote access server was not resolved. Whether you get the first or the second error on your Windows computer, the solutions are the same as they are both VPN-related problems appearing on your Windows 10 computer.

Repair remote connection failed because attempted VPN tunnels failed

These aforementioned error messages appear when a user tries to connect to a manual VPN profile on Windows 10. Even if you have a dedicated app for your VPN and you keep getting this message, the following solutions should help you.

1. Restart the computer

Restarting the computer solves several minor issues, and if you’re lucky, a simple reboot could solve VPN problems, too. Therefore, before trying other complex solutions, it is better to restart your PC once if you have not already done so.

one: printing Alt + F4 when you are at the desk and choose the Restart option from the drop-down list.

restart windows 10

two: Click on the okay to restart the Windows 10 computer.

2. Check the internet connection

Virtual private network or VPN works only when you have a good internet connection as it requires you to first connect to a remote server to provide anonymity. In other words, a slow internet connection can be the root of this error message. To check whether the Internet is working properly or not, follow these steps:

one: printing Win + R, type the following command:

ping -t

two: press the Get into button to use the whistle command.

If you show continuous results with a ping time, you have a working internet connection. However, it is also recommended to check the packet loss percentage. In simple words, let’s say your ISP sends the Internet connection to your computer as packets. If they send 50 packages and you receive less (for example, 40 or 30), it means that there is some problem with the Internet connection. However, the command prompt shows the packet loss in percentage and you can press Ctrl + Pause Pause as it shows the ping time to check for packet loss.

check ping and packet loss at command prompt in Windows

You can then report the problem to your ISP for further assistance.

Read: How to Test Internet Speed ​​from the Command Line Using Ping

3. Connect to a normal server

This solution only works when you get those error messages for a dedicated VPN app. Different VPN companies offer different features like obfuscated servers, double VPN, etc. so that users can get better security and user experience. However, sometimes, they can create problems like the one you are facing right now. To check if those servers or extra features are causing VPN tunnel remote connection error, connect to a normal server and check if that solves your problem or not. If yes, it’s time to contact the VPN support team. Official contact details can be easily found on the official VPN contact / support page.

4. Disable the firewall software

Since the firewall software monitors all incoming and outgoing connections, a conflict between it and the VPN service can also cause this problem. So if you are using third party firewall software, temporarily turn it off and check if the problem persists.

You can find an option to disable the firewall in the system tray, but the options may vary depending on the application you are using. Expand the system tray visible at the bottom right of the taskbar, right-click on the firewall software and choose the Exit / Close / Exit option.

disable systray firewall in Windows 10

5. Connect VPN from Network Connections

If your Windows setup has some internal issues and neither opening nor working fluently as it should, there is a possibility of receiving this message. The alternative to establish this connection is the Network Connections panel. Stores all previously and currently connected networks, including VPN, so you can manage or organize them according to your requirements. Follow these steps to connect the VPN from Network Connections:

one: printing Win + R to open the Run prompt.

two: Writes ncpa.cpl and press the Get into button.

network connections command in windows 10

3: Right-click on the VPN name and select Connect disconnect option.

connect vpn from windows 10 network connections

6. Change the default DNS servers

By default, your Internet Service Provider provides a set of DNS servers, which can be modified for better download and upload speeds. The same solution can solve the VPN remote connection tunnel error if there are some internet connection related problems on your computer. Whether you are using an Ethernet or Wi-Fi connection, you can change the DNS in Windows 10 using the following steps.

one: printing Win + R, writes ncpa.cpland press the Get into button.

two: Right-click on the network you are using and select Properties (edit) option.

open network properties in windows 10

3: Double click on the Internet Protocol version 4 (TCP / IPv4) and select the Use the following DNS server addresses option.

change dns server in windows

4: Get into at Preferred DNS server box and at Alternative DNS server cash register.

5: Click on the okay to save all changes.

6: Restart your computer and check if you can connect to the VPN now.

7. Flush DNS cache

Sometimes you might not get any relief even after changing DNS server, and that’s when you need to flush DNS cache in Windows 10. As the name suggests, it clears old cached data so you can keep using up-to-date internet connection.

one: Look for cmd in the search box on the taskbar.

two: Click on the Execute as an administrator option visible on your screen.

open command prompt as administrator

3: Enter the following command-

ipconfig /flushdns
empty dns cache in windows 10

If it shows “Successfully flushed DNS resolution cache”, you can restart your computer and connect to the VPN.

8. Verify the VPN service

When you install a VPN application on your computer, a specific VPN service is automatically added that can be viewed in the Services panel. If that background service doesn’t run all the time, it won’t connect to the VPN server. To check if it is running or not, follow these steps:

one: Look for services in the search box on the taskbar and click the corresponding result.

two: After opening the Services On your screen, find the service named after your VPN app. For example, if you are using NordVPN, you can see nordvpn-service. Double click on this service to open it.

3: If he Service status appears as In a hurry, You do not have to do anything. Otherwise, click the Start button.

run vpn service on services

4: At last, click on the okay and check whether VPN works on Windows or not.

9. Change the VPN proxy type and settings

If you are using a proxy in conjunction with a VPN, it is best to disable it for now. In addition, there are different types of VPN, such as Point-to-Point Tunneling Protocol (PPTP), IKEv2, L2TP / IPsec with certificate, etc. When setting up your VPN profile, if you selected the wrong type, there is a chance to get Remote connection failed because VPN tunnel attempts failed Error message.

To verify or rectify the settings, follow these steps.

one: printing Win + me to open Settings and go to Network and Internet.

two: Switch to VPN tab and click on the VPN name on the right side.

3: Click on the Advanced Options button.

open vpn profile settings in Windows 10

4: Click on the Edit button> expand VPN type drop down list and choose Automatic.

change VPN type in Windows 10

5: Click on the okay Y Save money button.

6: Expand the VPN proxy settings drop down menu and choose the None option.

change vpn proxy settings in Windows 10

7: Click on the Request button.

Now try to connect to the VPN server again.

10. Delete the VPN profile and reconnect

Your Windows 10 computer can screw things up after a software / Windows update, malware attack, etc. The easiest way to avoid that problem is by deleting your VPN profile and adding it again. For that, you can use the Windows Settings panel.

one: printing Win + me to open Windows Settings on your computer and go to Network and Internet> VPN.

two: Click on the VPN profile and select the Remove button.

remove vpn profile from windows 10

3: Confirm the deletion by clicking the Remove button again.

4: Click on the Add a VPN connection option.

add a VPN connection in Windows 10

5: Enter all required details such as VPN profile, connection name, server name or address, VPN type, etc. In case you don’t know about them yet, you need to contact the VPN provider. They can help you better as there are countless VPN companies and different providers have different ways of setting things up.

6: Once done, click on the Save money to try to connect to the VPN server.

11. Perform a clean boot

An error or virus could be masked in different ways and most of them are executed automatically when the system boots. Performing a clean boot can help to remove such services / applications.

one: printing Win + R, writes msconfig, and press the Get into button.

two: Switch to Services tab and check the Hide all Microsoft services option.

disable all non-Microsoft Windows 10 services

3: Make sure all options are checked and click the Disable all button.

4: Restart your computer, open Task Manager, and go to Start up tab.

5: Select each enabled process and click on the Deactivate button.

disable apps from starting on Windows 10 startup

6: Open the same msconfig or System Configuration window and enable all Microsoft services.

7: Restart your computer and check if the problem persists or not.

Conclusion: remote connection failed because attempted VPN tunnels failed

‘Remote connection failed because attempted VPN tunnels failed’ or ‘Remote connection failed because remote access server name was not resolved’ are common problems when the VPN server is down or there are other problems on your computer . Deleting the VPN profile and adding it back solves the problem quickly, but it is recommended to check all the other solutions one after one.

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